This privacy statement was last updated on October 22, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we collect about you via https://www.centre-clauderer.com/en/. We recommend that you read this statement carefully. In our data processing, we comply with the requirements of data protection legislation. This means, amongst other things, that:
- We clearly set out the purposes for which we process personal data. We do this through this privacy statement;
- We aim to limit the personal data we collect to only that which is necessary for legitimate purposes;
- We first seek your explicit consent to process your personal data in cases where your consent is required;
- We take appropriate security measures to protect your personal data and also require the same of parties that process personal data on our behalf;
- We respect your right to access your personal data, or to have it corrected or deleted, at your request.
If you have any questions, or would like to know exactly what data we hold about you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes relating to our business operations, which may include the following: (click to expand)1.1 Contact – By telephone, post, email and/or web forms
1.1 Contact – By telephone, post, email and/or web forms
For this purpose, we use the following data:
- A first name and a surname
- Account name or alias
- An email address
- A home or other physical address, including the street name and the name of a city or town
- Sex
The legal basis on which we may process this data is:
Retention period
We retain this data for the following number of months after the service has ended: 36
1.2 Payments
1.2 Payments
For this purpose, we use the following data:
- A first name and a surname
- Account name or alias
- A home or other physical address, including the street name and the name of a city or town
- An email address
- A telephone number
The legal basis on which we may process this data is:
Retention period
We retain this data for the following number of months after the service has ended: 36
1.3 Creating an account
1.3 Creating an account
For this purpose, we use the following data:
- A first name and a surname
- Account name or alias
- A home or other physical address, including the street name and the name of a city or town
- An email address
- Sex
The legal basis on which we may process this data is:
Retention period
We retain this data for the following number of months after the service has ended: 36
1.4 Newsletters
1.4 Newsletters
For this purpose, we use the following data:
- A first name and a surname
- An email address
- A telephone number
- Sex
The legal basis on which we may process this data is:
Retention period
We retain this data for the following number of months after the service has ended: 36
1.5 To support services or products that a customer wishes to buy or has purchased
1.5 To support services or products that a customer wishes to buy or has purchased
For this purpose, we use the following data:
- A first name and a surname
- Account name or alias
- A home or other physical address, including the street name and the name of a city or town
- An email address
- A telephone number
- Sex
The legal basis on which we may process this data is:
Retention period
We retain this data for the following number of months after the service has ended: 36
1.6 Compiling and analysing statistics to improve the website.
1.6 Compiling and analysing statistics to improve the website.
For this purpose, we use the following data:
- Sex
- An email address
- A home or other physical address, including the street name and the name of a city or town
The legal basis on which we may process this data is:
Retention period
We retain this data for the following number of months after the service has ended: 36
1.7 Deliveries
1.7 Deliveries
For this purpose, we use the following data:
- Account name or alias
- A first name and a surname
- A home or other physical address, including the street name and the name of a city or town
- An email address
- A telephone number
The legal basis on which we may process this data is:
Retention period
We retain this data for the following number of months after the service has ended: 36
2. Sharing with other parties
We only share this data with data processors and with other third parties for whom consent must be obtained.
Third parties
Name: Cloudflare
Country: France
Purpose: Turnstile – security
Date: [data] Name: Google
Country: France
Purpose: Analytics and marketing
Date: [data] Name: Microsoft
Country: France
Purpose: Analytics and marketing
Date: [data]
3. Cookies
Our website uses cookies. For more information about cookies, please see our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required to do so by law or by a court order, in response to a request from a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for the purposes of an investigation into a matter relating to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
5. Security
We are committed to the security of personal data. We take appropriate security measures to prevent the misuse of and unauthorised access to personal data. This ensures that only authorised personnel have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use include:
- Login Security
- DKIM, SPF, DMARC and other specific DNS settings
- (START)TLS / SSL / DANE Encryption
- HTTP Strict Transport Security and related security headers and browser policies
- Vulnerability Detection
6. Third-party websites
This privacy statement does not apply to third-party websites linked to from our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
7. Amendments to this privacy statement
We reserve the right to amend this privacy statement. We recommend that you review this privacy statement regularly to keep abreast of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the details below. You have the following rights:
- You have the right to know why your personal data is required, what will happen to it, and how long it will be retained.
- Right of access: You have the right to access your personal data held by us.
- Right to rectification: you have the right to add to, correct, have deleted or blocked your personal data at any time.
- If you give us your consent to process your data, you have the right to withdraw that consent and to have your personal data deleted.
- Right to data portability: you have the right to request all your personal data from the data controller and to transfer it in its entirety to another data controller.
- Right to object: you may object to the processing of your data. We will comply with this, unless there are legitimate grounds for processing.
Please ensure that you always clearly state who you are, so that we can be certain we do not amend or delete any data belonging to the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint regarding) the processing of your personal data, you have the right to lodge a complaint with the Data Protection Authority.
10. Contact details
Clauderer SA
346 Rue Saint-Honoré, 75001 Paris
France
Website: https://www.centre-clauderer.com/en/
Email: privacy@ex.comcentre-clauderer.com
Telephone number: +33 1 42 61 28 01
11. Data Requests
For the most frequently submitted requests, we also offer you the option of using our data request form
